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Category Archives: Crisis Management
Lessons learned from the NFL’s public relations disaster
The National Football League (NFL) is a $9 billion-a-year organization, universally recognized as the most popular and successful sports organization in the United States. Just three weeks into the 2012 NFL season, the decisions made by Commissioner Roger Goodell and … Continue reading
There Are No Problems, Only Solutions
Is it possible to make the dumbest mistake and biggest save, all in the same hour? From recent experience, I know the answer is yes! One of the biggest lessons I have learned is that in order to survive in … Continue reading
Crisis Communications At Penn State
In the immediate aftermath of the Penn State tragedy the emotions — anger, sadness, despondency — are still raw and the media, the aggrieved and Joe Public are prowling for the pelts of the criminals and their accomplices. All of … Continue reading
Herman Cain, Poster Child
UGH. I really could have done without the details of crude behavior alleged this week by Herman Cain’s lone identified accuser. I’ll live through it. I survived Bill Clinton’s presidency with my health and sanity fully intact, after all. But … Continue reading
